1. CUSTOMER SERVICE For all enquiries regarding your order(delivery, returns, and/or questions), please contact The Handmade Shoe Co on 0117 921 4247
2. RETURNS For defective or incorrectly delivered items, please contact The Handmade Shoe Co on 0117 921 4247 The following conditions will apply:
Defective items are to be returned in the same condition as they were received.
When the item is returned to us , we will check it as per the above. If these conditions have been met, the item will be replaced or a refund will be made for the purchase price plus postage and handling costs within 7 days.
3. WAYS TO PAY Credit Cards/Debit Cards/Paypal
4. PRICE AND PAYMENT The prices that apply to any order are those offered on our online shop at the time of ordering. All prices are subject to carriage and other charge as set out on our order form. Full payment is due at the time of order.
5. AVAILABILITY All non handmade footwear orders are subject to availability. If goods are out of stock, you may be offered a substitute product.
6. ERRORS Every effort has been made to ensure the information is correct at the time of printing.